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An Overview of the FRO

Published: April 8, 2024

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An Overview of the FRO

What is the FRO?

The Family Responsibility and Support Arrears Enforcement Act is the Statutory Authority that provides the FRO the legislative powers to enforce child and spousal support Court Orders and Separation Agreements that include child and /or spousal support provisions.

The FRO ensures that the support obligations made within Court Orders or Separation Agreements are paid and up to date.  When a Support Court Order is made in Court there is an automatic Support Deduction Order made by the Judge that authorizes the FRO to enforce and collect the support amount from the support payor pursuant to the terms of the Court Order.   The FRO collects the support  payment from the support payor and remits the payment to the support recipient.

What Are the Benefits of Having the FRO?

The FRO will keep records of the monthly support payments that are due and what support payments were actually collected and paid by the support payor.   This is called a Statement of Arrears that is kept by the FRO.  If the payments are all up to date the Statement  of Arrears will show a zero balance owing. When payments are not being made by the support payor the Statement of Arrears will show the running balance of those non-payments and will calculate the total balance of arrears owed to the support recipient.

The FRO has the legal authority to collect the monthly support payments from the support payor’s employer directly from payroll and to enforce the terms of the Court Order or Separation Agreement by  garnishing the wages of the support payor.   The support payor also has the option of paying the FRO directly by direct withdrawal payment from their bank account instead of going through their payroll.   For self-employed payors this option is ideal as they may not have any payroll to garnish their wages from. Should the payor fall into arrears due to non-payment of their support obligation the FRO may enforce the support payment by various means including garnishing wages, bank accounts, Tax Refunds or Tax Credits that are payable to the support payor and re-directing those funds to the support recipient on account of the support owed to them.  If the support payor continues to refuse to pay or there are no other ways for the FRO to collect,  the FRO has the legislative authority to suspend all Provincial and Federal licenses that the payor may have, including their driver’s license,  boating license, fishing license and also  may  suspend the payor’s Passport.

The support recipient has these added layers of protection should the support payor not pay their support obligation.  In essence, the FRO acts  like a “collection agency”  on the support recipient’s behalf ensuring that the payments are made, collected and remitted to the recipient.   The FRO is much more than just a “collection agency” as they have the legal authority to freeze assets of the payor and as stated above suspend their driver’s license or other Provincial and Federal licenses, including their Passport.

In addition, if there are substantial unpaid arrears in support by the payor the FRO has the legislative authority to obtain a warrant of committal on the payor and the payor may face imprisonment for non-payment of their child and /or spousal support obligations and the payor will not be released from jail until they satisfy payment of the amount owed in arrears or make a payment plan arrangement with the FRO that is satisfactory to the FRO.   It is therefore very important to ensure that if you are the payor that you are up to date with your support obligation and that you do not fall into any arrears as there may be very serious consequences for missing payments.

Why is It Important to Update Your Support Court Order/ Separation Agreement With the FRO?

If there are any changes made to the amount of the child and/or spousal support owing in arrears or what is being paid on a monthly basis, it is important to update that information with the Court by obtaining with the Court a new revised Court Order that states the new  support terms and having the new Court Order filed with the FRO so that their records are up to date.  This will ensure that the FRO is collecting the correct up to date support amount.  It is important that if there is a change to the Court Order or Agreement  that the parties file their Motion To Vary/Change the old Court Order and obtain a new Court Order so that the FRO has the correct amount to enforce as this will ensure that the FRO enforces and collects the correct amount due.

It is very important to, as soon as possible, reach an agreement with the support recipient  and to update the Court Order or Agreement as to ensure that the FRO receives an update Support Deduction Order to add to their files.  It is also important to notify the FRO  and the Court when the support obligation ends as to ensure that there is no more enforcement needed and to terminate the Court Order or Agreement.  The parties  will need to cooperate and sign such legal papers to update the Court and the FRO to terminate the enforcement of the support payments. This will ensure that when the payments stop that the FRO does not continue to accumulate any arrears owed by the payor and that their records are updated.   If the parties are unable to reach a consent to either change the support amount or terminate the Court Order then one of the parities will need to ask the  Judge to make such new Court Order and  that the new Court Order will be forwarded to the FRO to update their records.

Written by Lisa Gelman

Senior Lawyer

Senior Lawyer Lisa Gelman has over 25 years of family law experience and founded Gelman & Associates to provide strategic legal counsel in family law matters concerning divorce, parenting, separation, and more.

Frequently Asked Questions - enforcement & modification orders

A restraining order in the context of family court is an order that prohibits the contact that one party can have with another. Based on the particulars of a given restraining order, it can prohibit direct and/or indirect contact, and require that the party against whom the restraining order has been taken out maintain a certain physical distance from the other party. In the family law context, a restraining order has to be requested by way of a motion brought at the court. The party seeking the order must provide affidavit evidence to substantiate the need for the restraining order. The party against whom the order is sought must likewise have an opportunity to argue his/her case, and to this end judges will usually ask that a motion for a restraining order be brought with notice to the other party.

If you believe that your restraining order is required immediately, you may bring an urgent, ex parte motion for same (ex parte means that the motion is brought without notice to the other party, who is not served with your motion materials and is not given notice that the motion will even be taking place). Because restraining orders can affect possession of the matrimonial home and parenting time, it is imperative that the party against whom the order is sought have the opportunity to make his or her own case. Accordingly, if a judge grants a restraining order brought on an urgent, ex parte motion, the judge will also order that the motion return in one week’s time so that the party against  whom the order has been granted may be  properly served with motions materials and  have an opportunity to defend the action.

Suppose one of the parents does not follow the court’s order. He or she may be called to court and explain why she wasn’t able to uphold the initial agreement. If his or her reason isn’t valid, the court may change the earlier deal, and it may favor the other parent.

Each province and territory in Canada has a maintenance enforcement program for family orders and agreements. Additionally, the federal government may refuse to issue a Canadian passport if the applicant is delinquent in child support payments. They also have the authority to garnish wages for the back payments owed. In the USA, the Office of Child Support Enforcement, which is part of the Administration for Children and Families in the Department of Health and Human Services, is now in charge of the federal child support enforcement program.

Ex parte motions provide an exemption to the principles of due process in emergencies by allowing you to petition the court without having to give notice or serve the other parties in your case. If the judge issues the ex parte order, it’s only for a limited time.

Yes, it is possible to change the initial terms of a separation agreement if you and your spouse agree to the changes and sign a written agreement to change the terms. If your spouse does not agree to change the terms, you can make a court application to change the separation agreement.

No matter what the circumstances surrounding your separation agreement are, our Toronto separation lawyers can help you make changes when you need to.

You can use this motion if you need to change your order. By filing this motion, you’re asking the court to change something in your final order. It would help if you showed that there has been a substantial change in circumstances since the last court order. You can’t file this motion just because you disagree with the order. You shouldn’t also file this motion too soon after the court releases the final order. If things have changed in your children’s lives, you can ask to modify the order based on those changes. Other samples you can change may include but not be limited to:

  • Spousal support
  • Decision-making issues for the children
  • Issues related to parenting time
  • Child support

If you deny court-approved parenting time, it could be a possibility. The court may find you in contempt. You may also have to compensate the other person for any lost parenting time or legal fees they had to pay to enforce the parenting arrangement.

If you get an order and want to change it, you first need to assess your relationship with the opposing party.
If you both agree, you can apply for a consent order and need not go to court. If you do not, you may seek help from mediators or counsellors who can help you talk things out. If you still do not agree after mediation, you will need to apply to the court to change the order.

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